About AutoMate AI

AutoMate AI – AI Voice Sales Assistant for Used Car Dealerships
Never miss another car lead again. AutoMate AI answers inbound calls, captures essential caller details, books test drives directly on your calendar, and transfers urgent calls to your team. Built specifically for used car dealerships with a clean, natural voice flow and a setup that takes minutes.

⭐ Key Benefits

• Capture every lead, 24/7 – no voicemail, no missed buyers

• Book test drives instantly – offers available time slots from your calendar

• Transfer urgent calls – high-intent or trade-in calls reach your sales team fast

• Clean CRM data – contact fields updated in real time during the call

• Professional & concise – clear questions, confirmations, and a friendly close

• Car-focused – designed for vehicle inquiries, trade-ins, financing, and follow-ups

🧠 What the Agent Does (Voice Flow)

• Answers the call and greets the caller professionally

• Captures first name, last name, phone number, and email (if provided)

• Understands reason for call (buy, sell, trade-in, financing, other)

• Captures vehicle interest, budget, and financing details

• Books a test drive appointment on your connected calendar

• Transfers the call to your team when required

• Saves a short call summary after the call

• Ends with a clear confirmation and next steps

🧩 Included Actions

Calendars

• Appointment Booking Action

Contact Fields (Update actions)

• Update First Name → standard CRM field

• Update Last Name → standard CRM field

• Update Email → standard CRM field

• Update Phone → {{contact.phone}}

• Update Reason for Call → {{contact.reason_for_call}}

• Update Call Summary (After Call) → {{contact.call_summary}}

🗂️ Contact Custom Fields (exact)

• {{contact.reason_for_call}} – buy / sell / trade-in / financing / other

• {{contact.call_summary}} – short summary (long text)

Note: First Name, Last Name, Email, and Phone are saved to standard CRM fields automatically.

📅 Appointment Booking

• Books test drives or consultations during the call

• Uses real-time calendar availability

• Confirms date and time verbally with the caller

• Reduces scheduling friction and missed appointments

🔁 Call Transfer

• Transfers calls to your sales team when needed

• Ideal for high-intent buyers or urgent trade-in inquiries

• Ensures critical conversations reach a human immediately

⚙️ Recommended Agent Settings

• Maximum Call Time: 8–10 minutes

• Idle Reminder: ON – 5s, 1×

• Response Speed: Fast

• Interruption Sensitivity: 0.75

• LLM Temperature: 0

• Voice Speed: 1.0

• Voice Temperature: 0.15

• Voice Volume: 100%

🚀 5-Minute Setup

1. Create the contact custom fields

2. Connect your calendar

3. Enable Appointment Booking & Call Transfer

4. Paste the AutoMate AI prompt and set the initial message

5. Test once, then go live

🔒 Privacy & Data Handling

• English-only agent

• Does not invent vehicle or pricing details

• Stores only structured contact data you define

• Designed for consistent, professional call handling

💡 Perfect For

• Used car dealerships of any size

• Trade-in and vehicle appraisal teams

• Financing-focused dealerships

• Test drive appointment scheduling teams