Call Center AI

Meet the ultimate AI powered call center that fully integrates with any CRM, affectionately known as Call Center AI. The call center has a seamless integration with many CRM's, bringing you a AI powered Call Center solution like no other.
1. Predictive Support: Call Center AI takes customer support to the next level with predictive assistance. Anticipate your customer's needs and address issues before they even arise, thanks to our intelligent algorithms.
2. Customized Solutions: Receive tailored solutions that adapt to your unique needs and objectives. Leverage the power of Call Center AI with confidence, knowing you have personalized assistance at your disposal.
3. Real-time Insights: Stay updated with real-time analytics and predictive data that help you make informed decisions for your marketing strategies and customer engagement. You can connect all of your sub-accounts and agencies to a single interface.
4. Enhanced Efficiency: Say goodbye to wait times and hello to efficiency. Call Center AI minimizes delays and streamlines customer engagement experience, saving you valuable time.
5. Data-Driven Success: Harness the power of AI to boost your business's success. Call Center AI provides AI data-driven insights to optimize your marketing campaigns and achieve outstanding results.
Agent talk time, customer talk time, and much more AI data for your consumption.

Dialing with Answering Machine Detection, also playing a message for VM calls when detected, while the dialer keeps dialing 🔥

• Ability for managers to enter conversations with agents and customers. 🔥🔥

• 3rd party conferencing with agent drop-off
  
  Transfer calls between agents, like a real business telephone is supposed to.
  Call routing.
  🔥🔥 Being able to select specific times to route calls from one line to another.
  
  🔥🔥Call Scripts for Call Center / Clients or us + Ability to see them on mobile
  
  Scheduled Callbacks: Agent-Only, Or Anyone

• Use Clients Existing Business Phone Number

• System-Wide, Per-Campaign And

  Inbound DNC Lists

• Inbound, Outbound, And Blended Call Handling.

• Ability To Have Unlimited Agents Logged In At The Same Time Calling.

• Perfect Call Center Solution For All Of Your Sub-Accounts.

• Track Sales, Minutes, And Agent Performance Across All Sub Accounts.

• Skills-Based Routing With Agent Ranking-Scoring. Send Leads To The Best Closers

• Real-Time Report With “CLICK-TO-LISTEN” To Monitor Agent Phone Calls. Live in real time whisper and barge functions for training purposes

• Ability To Have Recordings Automatically Transferred To An External Site

• Call Quota Lead Ranking For Multiple Contact Attempts

• When an agent transfers a call to another agent, the lead information is also transferred to the receiving agent ( no need to type in again to find the lead)

• 1 agent can call thousands of leads per day. Cutting labor cost

• All calls are recorded.

• Ability to display a script for the agent to read with fields like name, address, etc. filled-in with the leads details. All of your custom fields can be displayed on the call for the agent to use.

• Ability to set outbound Caller-ID per campaign or per list. This is HUGE. 🔥

• Agents can login from anywhere with just a Web browser, and an internet connection. (Think firebase failure, Awe snap can't login)