DentalMate AI Voice Agent

DentalMate AI – AI Voice Assistant for Dental Practices

Never miss another dental lead again. DentalMate AI is tailored for dental practices, ensuring all inbound calls are handled with utmost professionalism and efficiency. From capturing crucial caller details to scheduling appointments seamlessly, DentalMate AI is the perfect solution for enhancing patient interactions and optimizing your practice's workflow.

⭐ Key Benefits

• Capture every lead, 24/7 – no missed calls or overlooked inquiries

• Schedule appointments effortlessly – syncs with your calendar for instant bookings

• Rapid escalation for urgent dental concerns – prioritize high-priority cases efficiently

• Maintain clean patient records – update contact information in real-time during calls

• Professional and concise interactions – clear communication and friendly call closures

• Tailored for dental inquiries – adept at handling appointments, emergencies, treatments, and follow-ups
  

🧠 What the Agent Does (Voice Flow)

• Answers the call and greets the caller professionally

• Captures first name, last name, phone number, and email (if provided)

• Understands the reason for the call (appointment, emergency, inquiry, etc.)

• Collects details on dental needs, budget constraints, and insurance information

• Books dental appointments directly on your appointment schedule

• Transfers urgent calls to your dental team when required

• Saves a short call summary after each call

• Concludes with a clear confirmation and outlines the next steps
  

🧩 Included Actions

• Integration with Appointment Calendars

• Contact Information Update Actions

  • Update First Name → standard patient record field

  • Update Last Name → standard patient record field

  • Update Email → standard patient record field

  • Update Phone → {{contact.phone}}

  • Update Appointment → {{contact.appointment}}

  • Update Call Summary (After Call) → {{contact.call_summary}}
    

🗂️ Contact Custom Fields (exact)

• {{contact.appointment}} – Date & Time

• {{contact.reason_for_call}} – appointment / pricing / emergency / cosmetic / orthodontics / reschedule_cancel / other

• {{contact.call_summary}} – short summary (long text)

Note: First Name, Last Name, Email, and Phone are saved to standard CRM fields automatically.

📅 Appointment Booking

• Books dental appointments or consultations during the call

• Utilizes real-time calendar availability

• Confirms date and time verbally with the caller

• Reduces scheduling friction and minimizes missed appointments
  

⚙️ Recommended Agent Settings

• Maximum Call Time: 8–10 minutes

• Idle Reminder: ON – 5s, 1×

• Response Speed: Fast

• Interruption Sensitivity: 0.75

• LLM Temperature: 0

• Voice Speed: 1.0

• Voice Temperature: 0.15

• Voice Volume: 100%
  

🚀 5-Minute Setup

• Create the contact custom fields

• Connect your appointment calendar

• Enable Appointment Booking & Call Transfer

• Paste the DentalMate AI prompt and set the initial message

• Test once, then go live
  

🔒 Privacy & Data Handling

• English-only agent

• Does not invent dental details or pricing information

• Stores only structured contact data as defined

• Designed for consistent, professional call handling
  

💡 Perfect For

• Dental practices of any size

• Emergency dental care teams

• Orthodontic specialists

• Treatment-focused dental offices