Connect Dialer.io to your CRM!
DialerSync is a real-time integration that automatically logs call activity from Dialer into your CRM. The app syncs dialer calls as structured call records and links them to the correct contacts and users
GHL agencies automating inbound phone support.
DialerSync is a real-time integration that automatically logs call activity from Dialer into your CRM.
The app syncs dialer calls as structured call records and links them to the correct contacts and users. This ensures that call data is accurate, timely, and properly attributed for reporting, automation, and follow-ups.
DialerSync processes call events in real time using direct webhooks. Each call is logged with relevant metadata such as call outcome, agent, timestamp, and unique call ID. This allows teams to track performance, trigger workflows, and maintain a complete call history without manual work.
In addition to syncing inbound call activity, DialerSync allows CRM workflows to control Dialer campaigns. Contacts can be automatically added to or removed from dialer lists based on CRM logic, enabling fully automated outbound and follow-up flows.
The app creates a dedicated Calls custom object and links it to Contacts, mirroring the call data model used by leading CRMs. This keeps call data structured, searchable, and separate from core contact records.
DialerSync does not rely on third-party automation tools. All synchronization happens natively through secure API connections and scoped permissions.
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Mark read, assign, and update conversation status
Create and modify custom object schemas
Create, update, and delete custom object records
Create and delete record relationships
Create and update association relation types
Create and update custom field definitions
View names, emails, phones, and custom fields
Read pipeline stages and opportunity data
Access sub-account settings and configuration
View custom field definitions
Read user profiles and role assignments
View messages and conversation history
Access individual messages within conversations
Read custom object schema definitions
Access records stored in custom objects
Read relationships between records
Read association relation type definitions
Access location-level custom variable data