DIY Support

14 day free trial, no credit card required.

This app is for new or veteran Saaspreneur/Agency owners who want the easiest and least time consuming in-app support solution.

Harness the same support software used by companies like Microsoft, Anthropic, Monday, Carvana, Xano, and Shutterstock.

Onboarding, checklists, live chat/video/voice, live screen-sharing with audio, easy screen-recording videos with audio, knowledge bases, help centers, ticketing, product tours, AI trained on your own knowledge base, AI-to-human transfers, custom audiences, custom user attributes, calendar integrations, office hours, multiple brands, workflows, automations, a customizable widget, and much more are at your disposal.

This app handles all of the custom code required to securely spin up this support software in your clients’ Sub-Accounts for you. We take care of linking Sub-Account users to the correct Companies inside your software support account. We handle all of the infrastructure, security, and JWTs for you behind the scenes on enterprise grade servers. It takes just minutes to be live with a support widget in your specified Sub-Accounts with DIY Support.

We have created 5 different ways to render your client support button along with helpful animations when your clients have unread messages from you.

After you build out your dream support system, you can copy it (think snapshot) into a new brand inside the support software and white-label it to other Agencies/SaaS. You can even give other Agencies/SaaS access to your software support account and limit their permissions and data access to only their own clients’ Sub-Accounts, this way they will have full access to their clients conversations 24/7.

Not by a computer? Simply download the app on iOS or Android to talk to your clients on the go.

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ATTENTION:

Below it says the pricing is "$4 / month / sub-account". This is incorrect, it is $4 per month TOTAL charged at the SaaS/Agency level, as this app is of distribution type "Agency".

This is only a visual UI bug that we have reported, but the underlying billing system works correctly, it is $4 per month TOTAL.

On the modal that opens when "Allow & Install" is clicked, please choose "Charge My Agency".

Please DO NOT select "Charge selected Sub-Accounts", we are not sure if this is a bug but theoretically this could cause your SaaS/Agency to be overcharged.

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