Feedback Popup Widget

Why Should You Use the Feedback Popup Widget?

Real-Time Feedback Collection

Capture comments, star ratings, smiley faces, or numbered scores right inside your product experience. The widget records responses while the moment is fresh, ensuring authentic insights you can act on quickly.

Flexible Rating Styles

Switch between star, emoji face, or numeric rating scales. Adjust the scale length, prompt copy, and button text without touching code so each survey matches its audience.

Smart Input Validation

Built-in email validation prevents mistyped addresses and provides friendly inline guidance. You control placeholder text, error copy, and any required fields.

Custom Submission Flow

Send feedback to any endpoint with JSON payloads containing rating, email, and free-form comments. Automatic success states, error handling, and global events (feedback-popup:submit, feedback-popup:submit-error, feedback-popup:close) make it easy to trigger downstream actions.

Post-Submission Messaging

Celebrate successful submissions with configurable thank-you titles and messages. Reinforce next steps or share incentives right after someone hits submit.

Tightly Tuned Styling

Apply your brand’s colors, fonts, spacing, and shapes via centralized styling utilities. From the close button to the success icon, every element remains consistent with your design system.

Mobile-Ready Layout

Responsive classes ensure the popup looks sharp on phones, tablets, and desktops. Controls remain touch-friendly, and typography scales for readability everywhere.

Close Control

Give users an instant out with an optional close button, complete with accessible labeling. Dismissal emits an event so you can log the interaction or trigger follow-ups.

Built for Live Iteration

Fine-tune copy, adjust rating scales, or plug in new endpoints without redeploying your entire site. The Feedback Popup Widget keeps evolving with your customer experience strategies.