About FitAssist AI

FitAssist AI – AI Voice Assistant for Gyms & Fitness Centers

Never miss another membership lead again. FitAssist AI answers inbound calls, captures essential caller details, books gym tours and consultations directly on your calendar, and transfers urgent calls to your team. Built specifically for gyms and fitness centers with a natural, professional voice flow and a setup that takes minutes.

⭐ Key Benefits

• Capture every lead, 24/7 — no voicemail, no missed memberships
• Book tours and consultations instantly using real-time calendar availability
• Transfer urgent or billing-related calls to your team immediately
• Keep CRM data clean with real-time contact updates during the call
• Deliver a professional, friendly, fitness-focused caller experience
• Designed specifically for memberships, training, classes, and support

🧠 What the Agent Does (Voice Flow)

• Answers calls and greets the caller professionally
• Captures first name, last name, phone number, and email
• Identifies the reason for the call (membership, tour, training, billing, etc.)
• Captures membership type interest (single, family, corporate, student)
• Captures fitness goals (weight loss, strength, endurance, general fitness)
• Books gym tours, free trials, or consultations on your connected calendar
• Transfers urgent or billing calls to your team when required
• Saves a short structured call summary after each call
• Ends with clear confirmation and next steps

🧩 Included Actions

Calendars
• Appointment Booking Action

Contact Field Update Actions
• Update First Name → Standard CRM field
• Update Last Name → Standard CRM field
• Update Email → Standard CRM field
• Update Phone → {{contact.phone}}
• Update Reason for Call → {{contact.reason_for_call}}
• Update Call Summary → {{contact.call_summary}}

🗂️ Contact Custom Fields (Exact)

• {{contact.reason_for_call}} — membership_inquiry / free_trial_or_tour / personal_training / group_classes / pricing_information / gym_hours_amenities / billing_account_support / book_consultation / other
• {{contact.call_summary}} — Short structured summary (long text)

Note: First Name, Last Name, Email, and Phone are saved to standard CRM fields automatically.

📅 Appointment Booking

• Books gym tours, free trials, and training consultations during the call
• Uses real-time calendar availability
• Confirms appointment date and time verbally
• Reduces scheduling friction and increases show-up rates

🔁 Call Transfer

• Transfers calls to your gym staff when needed
• Ideal for billing issues or high-intent membership signups
• Ensures critical conversations reach a human immediately

⚙️ Recommended Agent Settings

• Maximum Call Time: 6–8 minutes
• Idle Reminder: ON — 5 seconds, 1×
• Response Speed: Fast
• Interruption Sensitivity: 0.75
• LLM Temperature: 0
• Voice Speed: 1.0
• Voice Temperature: 0.15
• Voice Volume: 100%

🚀 5-Minute Setup

• Create the contact custom fields
• Connect your calendar
• Enable Appointment Booking and Call Transfer
• Paste the FitAssist AI prompt and set the initial message
• Test once and go live

🔒 Privacy & Data Handling

• English-only agent
• Does not invent pricing or promotional details
• Stores only structured contact data you define
• Designed for consistent, professional call handling

💡 Perfect For

• Gyms and fitness centers
• Personal training studios
• Boutique fitness clubs
• Multi-location gym franchises
• Membership-driven fitness businesses