About InnCare AI

InnCare AI – 24/7 AI Voice Assistant for Bed & Breakfasts & Boutique Inns

Never miss a reservation inquiry again. InnCare AI answers incoming guest calls, captures essential contact details, checks room availability, qualifies booking intent, handles common guest questions, and escalates special requests to your team when needed.

Built specifically for Bed & Breakfasts, boutique inns, and small hospitality properties, InnCare AI delivers warm, natural, and professional conversations that feel like a real front desk host — even after hours.

⭐ Key Benefits

• Capture every booking inquiry — 24/7
• Never miss reservations due to missed calls or after-hours inquiries
• Instantly identify availability checks, reservations, special events, or policy questions
• Book room reservations directly during the call
• Transfer high-value guests or special event requests to staff
• Update CRM and guest records in real time
• Maintain a warm, welcoming boutique hospitality experience
• Designed specifically for Bed & Breakfast guest workflows

🧠 What the Agent Does (Voice Flow)

• Answers calls with a warm, professional Bed & Breakfast greeting
• Captures guest first name, last name, phone number, and email
• Identifies reason for call such as reservation, availability check, rates inquiry, special event, or policies
• Collects stay details (dates, number of guests, room preferences)
• Checks real-time availability using your connected calendar
• Books room reservations during the call
• Escalates weddings, group bookings, or special accommodation requests
• Provides confirmation details and next steps before ending the call
• Saves a structured call summary automatically after each call

🧩 Included Actions

Calendars

• Real-time availability check
• Room reservation booking

Call Handling

• Special event consultation transfer
• Priority guest transfer
• Structured post-call summary

Contact Field Updates

• Update First Name → standard CRM field
• Update Last Name → standard CRM field
• Update Email → standard CRM field
• Update Phone → {{contact.phone}}
• Update Reason for Call → {{contact.reason_for_call}}
• Update Call Summary → {{contact.call_summary}}

🗂️ Contact Custom Fields (Exact)

{{contact.reason_for_call}}

• reservation
• availability
• rates_amenities
• special_event
• policies
• gift_certificate
• general_inquiry
• other

{{contact.call_summary}}

• Short structured summary of guest request, stay dates, room type, and next steps

Note: First Name, Last Name, Email, and Phone are saved automatically to standard CRM fields.

📅 Reservation Booking

• Books room stays directly during the call
• Uses real-time calendar availability
• Confirms check-in and check-out dates verbally
• Reduces missed reservations and manual follow-ups
• Keeps occupancy rates optimized and organized

🎉 Special Event & Group Booking Handling

• Captures weddings, retreats, reunions, and group stay inquiries
• Collects number of rooms needed and event details
• Transfers to event coordinator when required
• Improves high-value booking conversion

⚙️ Recommended Agent Settings

• Maximum Call Time: 5–7 minutes
• Idle Reminder: ON – 5s, 1×
• Response Speed: Fast
• Interruption Sensitivity: 0.75
• LLM Temperature: 0
• Voice Speed: 1.0
• Voice Temperature: 0.15
• Voice Volume: 100%

🚀 5-Minute Setup

• Create required contact custom fields
• Connect your reservation calendar
• Enable booking and call transfer actions
• Paste the InnCare AI prompt and set greeting
• Run a quick test call and go live

🔒 Privacy & Data Handling

• English-only conversational agent
• Does not generate or guess room pricing outside defined rates
• Captures only structured guest information you define
• Ensures consistent and professional call handling

💡 Perfect For

• Independent Bed & Breakfasts
• Boutique inns
• Romantic getaway properties
• Vacation cottages
• Historic guesthouses
• Multi-location hospitality brands
• Any property needing 24/7 call answering & booking automation