
ManiAI Voice Agent
From Call to Manicure — Instantly Booked.



About
About ManiAI ManiAI – 24/7 AI Voice Assistant for Nail Salons & Nail Studios Never miss another booking or client inquiry. ManiAI answers every call instantly, captures client details, understands their nail service needs, and books appointments seamlessly; all while delivering a friendly, salon-quality experience
Key features
- Voice call handling
- Lead qualification
- Meeting scheduling
- Call transcription
- AI responses
GHL agencies automating inbound phone support.
About ManiAI
ManiAI – 24/7 AI Voice Assistant for Nail Salons & Nail Studios
Never miss another booking or client inquiry. ManiAI answers every call instantly, captures client details, understands their nail service needs, and books appointments seamlessly; all while delivering a friendly, salon-quality experience.
Built specifically for nail salons, manicure studios, and beauty bars, ManiAI ensures every caller is handled professionally — whether they’re booking a manicure, asking about nail designs, or inquiring about pricing.
⭐ Key Benefits
• Capture every booking inquiry — 24/7
• Never miss appointments due to missed calls
• Automatically qualify clients based on service, style, and timing
• Handle inquiries for manicures, pedicures, nail art, and enhancements
• Book appointments directly during the call
• Promote packages, memberships, and gift certificates
• Update CRM and client records automatically
• Deliver a friendly, human-like salon experience on every call
🧠 What the Agent Does (Voice Flow)
• Answers calls with a warm, professional salon greeting
• Captures caller name, phone number, and email
• Identifies reason for call such as:
Appointment booking
Service inquiry (manicure, pedicure, nail art)
Pricing questions
Nail enhancements (acrylics, gel, dip powder)
Spa services (pedicure, waxing)
Memberships or packages
Gift certificates
Appointment rescheduling
General inquiries
• Understands client preferences (service type, polish type, nail design, technician requests)
• Recommends suitable nail services or upgrades
• Checks availability and books appointments in real time
• Escalates to a human agent when needed
• Confirms booking details before ending the call
• Saves a structured call summary automatically
🧩 Included Actions
📅 Calendars
• Real-time availability check
• Appointment booking for nail services
📞 Call Handling
• Human transfer when requested
• Structured post-call summary
👤 Contact Field Updates
• Update First Name → standard CRM field
• Update Last Name → standard CRM field
• Update Email → standard CRM field
• Update Reason for Call → {{contact.reason_for_call}}
• Update Call Summary → {{contact.call_summary}}
🗂️ Contact Custom Fields (Exact)
{{contact.reason_for_call}}
• appointment_booking
• service_inquiry
• pricing
• nail_enhancements
• spa_services
• membership
• gift_certificates
• appointment_change
• general_inquiry
• other
{{contact.call_summary}}
• Short structured summary of the caller’s request, selected services, preferences, and next steps
Note: First Name, Last Name, Email, and Phone are saved automatically to standard CRM fields.
📅 Appointment Booking
• Books nail services (manicure, pedicure, nail enhancements) during the call
• Uses real-time calendar availability
• Confirms appointment date and time verbally
• Sends confirmation via email or SMS
• Helps convert inbound calls into confirmed bookings
🔁 Human Agent Escalation
• Transfers callers requesting a staff member
• Escalates complex design or service-specific requests
• Handles VIP clients or group bookings
• Ensures a premium customer experience when needed
⚙️ Recommended Agent Settings
• Maximum Call Time: 4–7 minutes
• Idle Reminder: ON – 5s, 1×
• Response Speed: Fast
• Interruption Sensitivity: 0.75
• LLM Temperature: 0
• Voice Speed: 1.0
• Voice Temperature: 0.15
• Voice Volume: 100%
🚀 5-Minute Setup
• Create required contact custom fields
• Connect your booking calendar
• Enable booking and call transfer actions
• Paste the ManiAI prompt and set greeting
• Run a quick test call and go live
🔒 Privacy & Data Handling
• English-only conversational agent
• Does not provide medical or dermatological advice
• Captures only structured client information you define
• Ensures secure and professional call handling
💡 Perfect For
• Nail salons
• Manicure & pedicure studios
• Nail art specialists
• Beauty bars
• Spa + nail hybrid salons
• Multi-location nail businesses
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