About ManiAI

ManiAI – 24/7 AI Voice Assistant for Nail Salons & Nail Studios

Never miss another booking or client inquiry. ManiAI answers every call instantly, captures client details, understands their nail service needs, and books appointments seamlessly; all while delivering a friendly, salon-quality experience.

Built specifically for nail salons, manicure studios, and beauty bars, ManiAI ensures every caller is handled professionally — whether they’re booking a manicure, asking about nail designs, or inquiring about pricing.

⭐ Key Benefits

• Capture every booking inquiry — 24/7
• Never miss appointments due to missed calls
• Automatically qualify clients based on service, style, and timing
• Handle inquiries for manicures, pedicures, nail art, and enhancements
• Book appointments directly during the call
• Promote packages, memberships, and gift certificates
• Update CRM and client records automatically
• Deliver a friendly, human-like salon experience on every call

🧠 What the Agent Does (Voice Flow)

• Answers calls with a warm, professional salon greeting

• Captures caller name, phone number, and email

• Identifies reason for call such as:

• Appointment booking

• Service inquiry (manicure, pedicure, nail art)

• Pricing questions

• Nail enhancements (acrylics, gel, dip powder)

• Spa services (pedicure, waxing)

• Memberships or packages

• Gift certificates

• Appointment rescheduling

• General inquiries

• Understands client preferences (service type, polish type, nail design, technician requests)

• Recommends suitable nail services or upgrades

• Checks availability and books appointments in real time

• Escalates to a human agent when needed

• Confirms booking details before ending the call

• Saves a structured call summary automatically

🧩 Included Actions

📅 Calendars

• Real-time availability check
• Appointment booking for nail services

📞 Call Handling

• Human transfer when requested
• Structured post-call summary

👤 Contact Field Updates

• Update First Name → standard CRM field
• Update Last Name → standard CRM field
• Update Email → standard CRM field
• Update Reason for Call → {{contact.reason_for_call}}
• Update Call Summary → {{contact.call_summary}}

🗂️ Contact Custom Fields (Exact)

{{contact.reason_for_call}}

• appointment_booking
• service_inquiry
• pricing
• nail_enhancements
• spa_services
• membership
• gift_certificates
• appointment_change
• general_inquiry
• other

{{contact.call_summary}}

• Short structured summary of the caller’s request, selected services, preferences, and next steps

Note: First Name, Last Name, Email, and Phone are saved automatically to standard CRM fields.

📅 Appointment Booking

• Books nail services (manicure, pedicure, nail enhancements) during the call
• Uses real-time calendar availability
• Confirms appointment date and time verbally
• Sends confirmation via email or SMS
• Helps convert inbound calls into confirmed bookings

🔁 Human Agent Escalation

• Transfers callers requesting a staff member
• Escalates complex design or service-specific requests
• Handles VIP clients or group bookings
• Ensures a premium customer experience when needed

⚙️ Recommended Agent Settings

• Maximum Call Time: 4–7 minutes
• Idle Reminder: ON – 5s, 1×
• Response Speed: Fast
• Interruption Sensitivity: 0.75
• LLM Temperature: 0
• Voice Speed: 1.0
• Voice Temperature: 0.15
• Voice Volume: 100%

🚀 5-Minute Setup

• Create required contact custom fields
• Connect your booking calendar
• Enable booking and call transfer actions
• Paste the ManiAI prompt and set greeting
• Run a quick test call and go live

🔒 Privacy & Data Handling

• English-only conversational agent
• Does not provide medical or dermatological advice
• Captures only structured client information you define
• Ensures secure and professional call handling

💡 Perfect For

• Nail salons
• Manicure & pedicure studios
• Nail art specialists
• Beauty bars
• Spa + nail hybrid salons
• Multi-location nail businesses