Telegram ChatBot

Telegram ChatBot Widget Guide

The Telegram ChatBot widget allows you to connect with visitors using Telegram. It’s useful for sending quick replies, sharing helpful info, or walking users through automated steps—all inside the Telegram chat app. This helps you stay responsive and makes it easier for people to get the answers they need.

1. Start with a Template

What you’ll see:

• Layout options like Basic Chat Setup, Support Bot, or Quick Reply Menu

• A Continue with this template button

What to do:

• Click a layout to preview how the bot will appear

• Pick the one you want and click Continue to begin setup

2. Use the Editing Tabs

After selecting a layout, three main tabs help you set everything up:

• Content – Add welcome messages, options, and replies

• Style – Control how the chat widget looks

• Settings – Decide how it works and when it appears

3. Customize Your ChatBot

Content Tab

Add the main parts of your bot here:

• Start Message – Greet users with a custom message

• Quick Replies – Add buttons like “Get Info” or “Talk to Support”

• Reply Flows – Set what happens when a user clicks a button

• Links & Actions – Direct users to a website, form, or next step

This tab helps guide users through common questions or tasks.

Style Tab

Change the look of the chat interface:

• Colors & Fonts – Match your chat bubble to your site

• Avatar & Header – Show a bot name or image

• Chat Button Design – Pick the style of the Telegram launch icon

• Position – Place the chat button in the corner or wherever fits best

These settings help the widget blend into your website design.

Settings Tab

Set how the bot behaves:

• Trigger Rules – Choose when the bot should pop up (e.g., after a few seconds or on specific pages)

• Visibility – Show the bot only on certain devices or for specific visitors

• Offline Behavior – Decide what happens when you're not available

• Custom Code – Add extra features with your own CSS or JavaScript

These options let you control when and how the chatbot runs.

Helpful Tips

• Use the Content tab to build the conversation

• Use the Style tab to match your website’s design

• Use the Settings tab to adjust how and when it appears

• Always click Save to apply your changes