Twilio For Conversations
Seamless messaging, voice calling, and conversation triggers for your platform.
About
Twilio Conversation Provider Seamless messaging, voice calling, and conversation triggers for your platform. Enable Twilio integration to handle SMS, MMS, and voice communication directly within your workflows
Key features
- Voice call handling
- Lead qualification
- Meeting scheduling
- Call transcription
- AI responses
GHL agencies automating inbound phone support.
Twilio Conversation Provider
Seamless messaging, voice calling, and conversation triggers for your platform.
Enable Twilio integration to handle SMS, MMS, and voice communication directly within your workflows. Ideal for businesses and agencies seeking reliable, flexible communication features without juggling multiple tools.
Key Features:
Two-way SMS and MMS messaging
Voice call management with automatic logging
Trigger workflows on incoming and outgoing messages and calls
Real-time conversation synchronization
Supports using your existing Twilio phone numbers
Available Actions:
Actions: Send SMS/MMS, Initiate voice call, Log conversation, Update contact status
How to Connect:
In the side navigation, select Twilio Conversation Provider.
Click Configuration in the top navigation bar.
Enter your Account SID, Auth Token, and Phone Number.
To find your Account SID & Auth Token:
Log in to your Twilio Dashboard (Console). Your Account SID is a 34-character string starting with “AC…”, and the Auth Token is shown in the Account Info section.
If Auth Token is hidden, click the eye icon to reveal it.
Make sure your Phone Number is active and supports the required channels (SMS, MMS, or voice) in Twilio.
Save the configuration. Once credentials are validated, you’ll be able to send/receive messages/calls and use triggers/actions instantly.
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