VIP Routing Assistant
Your VIPs, always a priority.
About
VIP Routing Agent is a smart voice AI assistant that ensures your most important clients always get the attention they deserve. The agent automatically checks each caller’s profile and instantly transfers VIP customers directly to a live representative, while non-VIP callers are greeted warmly and assisted with normal call handling
Key features
- Voice call handling
- Lead qualification
- Meeting scheduling
- Call transcription
- AI responses
GHL agencies automating inbound phone support.
VIP Routing Agent is a smart voice AI assistant that ensures your most important clients always get the attention they deserve.
The agent automatically checks each caller’s profile and instantly transfers VIP customers directly to a live representative, while non-VIP callers are greeted warmly and assisted with normal call handling.
With this agent, you can:
🚀 Prioritize VIP callers with instant call transfer
🤝 Deliver a premium customer experience every time
📞 Automate call routing without missing important opportunities
⚡ Save time by reducing manual call screening
🎯 Ensure consistent, professional handling of every inbound call
Getting Started
Setting up VIP Routing Agent is quick and simple:
In your account, navigate to AI Agent (left-hand menu).
Select Voice AI.
Go to Agent List.
Click on Janet (the pre-built agent).
Open the Agent Goals tab.
In the Setup Your Actions section, find the action “Call Transfer to Representative.”
Replace the default phone number with the number you’d like VIP calls transferred to.
✅ That’s it! Your Voice AI is now ready to greet and route calls like a pro.
Whether you run a service business, sales team, or customer support desk, VIP Routing Agent helps you focus on what matters most — building stronger relationships with your best clients.