About VoltAssist AI

VoltAssist AI – 24/7 AI Voice Assistant for Electricians & Electrical Services

Never miss another client or service request. VoltAssist AI answers inbound calls, captures essential client details, qualifies requests for electrical repairs, panel upgrades, lighting installations, EV charger setup, and generator services, books service appointments directly on your calendar, and escalates urgent or complex issues to your team instantly. Built specifically for residential and commercial electrical service providers, with a natural, professional voice flow and a setup that takes minutes.

⭐ Key Benefits

• Capture every lead or client call, 24/7 – no missed service requests or emergencies

• Identify emergency vs. general service request instantly

• Schedule appointments, on-site estimates, or consultations during the call

• Transfer urgent or complex calls immediately to your staff

• Update CRM or client management system contact fields in real time

• Maintain a professional, confident, and friendly tone for client interactions

• Designed specifically for electrical service workflows

🧠 What the Agent Does (Voice Flow)

• Answers the call with a professional, welcoming greeting

• Captures first name, last name, phone number, and email

• Identifies reason for call (emergency repair, electrical repair, panel upgrade, lighting installation, EV charger installation, generator service, estimate request, scheduling, billing inquiry, or general question)

• Books a service appointment or on-site estimate using your connected calendar

• Transfers urgent or emergency calls when a human technician is required

• Saves a structured call summary after the call ends with a clear confirmation and next steps

🧩 Included Actions

Calendars

• Real-time availability check

• Appointment and service booking action

Call Handling

• Urgent or emergency request transfer action

• Structured call summary (after call)

Contact Field Updates

• Update First Name → standard CRM field

• Update Last Name → standard CRM field

• Update Email → standard CRM field

• Update Phone → {{contact.phone}}

• Update Reason for Call → {{contact.reason_for_call}}

• Update Call Summary → {{contact.call_summary}}

🗂️ Contact Custom Fields (Exact)

• {{contact.reason_for_call}} – emergency_electrical / electrical_repair / lighting_installation / panel_upgrade / ev_charger_installation / generator_service / estimate_request / schedule_service / billing_support / general_question / other

• {{contact.call_summary}} – short structured summary (long text)

Note: First Name, Last Name, Email, and Phone are saved automatically to standard CRM fields.

📅 Service Appointment & Estimate Booking

• Books service calls, on-site estimates, and consultations during the call

• Uses real-time calendar availability

• Confirms date, time, and any special notes verbally with the caller

• Reduces scheduling friction and missed opportunities

• Improves technician utilization and client experience

🔁 Urgent or Emergency Call Transfer

• Instantly escalates complex or emergency inquiries

• Prioritizes urgent electrical issues, outages, or safety concerns

• Ensures critical situations reach a human immediately

• Prevents revenue loss and improves client satisfaction

⚙️ Recommended Agent Settings

• Maximum Call Time: 5–7 minutes

• Idle Reminder: ON – 5s, 1×

• Response Speed: Fast

• Interruption Sensitivity: 0.75

• LLM Temperature: 0

• Voice Speed: 1.0

• Voice Temperature: 0.15

• Voice Volume: 100%

🚀 5-Minute Setup

1. Create the contact custom fields

2. Connect your service or scheduling calendar

3. Enable Booking & Urgent Call Transfer actions

4. Paste the VoltAssist AI prompt and set the initial greeting

5. Test once, then go live

🔒 Privacy & Data Handling

• English-only agent

• Does not invent pricing or technical details

• Captures only structured contact data you define

• Designed for consistent, professional call handling

💡 Perfect For

• Residential electricians

• Commercial electrical service providers

• Emergency electrical repair services

• Panel upgrades, lighting, and EV charger installation

• Multi-location electrical businesses

• Any electrical service company needing 24/7 call coverage